On-Demand PLC & Industrial Controls Support
When the Line Stops, We Don't.
Expert controls technicians — dispatched fast, coordinated by AI — for facilities that can't afford downtime.
The numbers behind the urgency
Of facilities understaffed for controls at least sometimes
Chronically understaffed — zero buffer for the next fault
Global PLC market in 2026 — your equipment is critical infrastructure
New industrial maintenance openings annually — the talent gap is real
Controls-Only Specialists
We do one thing: PLCs, HMIs, and SCADA. Not general maintenance.
AI-Coordinated Dispatch
Our AI handles triage, scheduling, and documentation so technicians arrive ready.
No Retainer, No Minimum
Pay per incident. No 4-hour minimums, no 160-hour block commitments.
Our Services
Controls expertise on demand. Pick the service you need.
Emergency Incident Response
Line-down? We dispatch a qualified technician fast — remote or on-site.
From $185/hr
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PLC Programming & Commissioning
New installations, retrofits, and reprogramming — Allen-Bradley, Siemens, Mitsubishi, and more.
From $150/hr
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HMI & Panel Design
Custom HMI screens and panel builds built for operator clarity and long-term reliability.
From $150/hr
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SCADA & Remote Monitoring
SCADA configuration, historian setup, and remote visibility into your process data.
Contact for Scope
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Preventive Maintenance Plans
Scheduled audits, firmware updates, backup verification, and documentation reviews — before things break.
Monthly Plans Available
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Controls Documentation & Audits
Unknown what's in your panels? We audit, document, and create recovery-ready backups of your entire controls environment.
From $150/hr
Get a QuoteSimple by design
How It Works
Submit Your Request
Submit a ticket through our site or call directly. Describe the fault, the equipment, and your urgency level. Takes less than 2 minutes.
AI Triage & Dispatch
Our AI reviews the ticket, matches it to the right technician for your equipment and location, and confirms dispatch — usually within the hour.
Expert On Site (or Remote)
A qualified controls technician addresses the fault — on-site or via secure remote access. You get a full service report on completion.
Why Synapse Controls?
Every other option makes you pay for capacity you don't use. We don't.
No Minimums. No Commitments.
Pay per incident. No 4-hour minimums (like PLC Paramedics at $240/hr), no 160-hour block purchases. Use us when you need us.
vs. Traditional: $960 minimum before a technician even arrives
Controls-Only Specialists
We do one thing: Allen-Bradley, Siemens, Mitsubishi, Schneider, Omron — PLC, HMI, SCADA. Not generalist field service.
vs. Traditional: Generalist firms who sub out the controls work
AI-Coordinated, Not a Phone Tree
Submit a ticket. Our AI triages, matches the right technician, and confirms dispatch — usually within the hour. Real-time status, full service report.
vs. Traditional: Leave a voicemail and wait for a callback
What Plant Managers Say
“We had a conveyor PLC fault on a Friday afternoon. Synapse had someone on the phone in 20 minutes and remote access active within the hour. We ran through the weekend.”
Operations Manager
Mid-size food & beverage facility, Ohio
“We used to pay a retainer to an integrator we called maybe twice a year. Switching to on-demand cut our controls support costs by more than half.”
Maintenance Director
Plastics manufacturer, Michigan
“They knew our Allen-Bradley setup cold. Documented everything, backed up all the programs. First time we've had real confidence in our recovery plan.”
Plant Manager
Discrete manufacturer, Indiana
Frequently Asked Questions
When the line stops, every minute counts.
No retainer. No minimums. Just fast, qualified controls support — when you need it.